4.3
10
226
FREE
Introduction:Â Welcome to Syndicate Legal Group’s comprehensive guide on effectively managing inbound calls. As a remote professional based in Latin …
Introduction:Â
Welcome to Syndicate Legal Group's comprehensive guide on effectively managing inbound calls. As a remote professional based in Latin America, your role in handling inbound calls is vital for providing exceptional service to potential clients, existing clients, adjusters, and other law firms. This manual will equip you with the necessary knowledge and guidelines to navigate various types of inbound calls. By following these best practices, you will ensure a seamless and professional experience for all callers.Â
Course Currilcum
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- Inbound Call Management FREE 00:00:00
- Inbound Call Management (Continued) FREE 00:00:00
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- Intro to Intake FREE 00:00:00
- What We Expect from an Intake Specialist When Answering Calls 00:00:00
- What is a Full Intake? FREE 00:00:00
- How to conduct a full intake FREE 00:00:00
- Auto V Auto FREE 00:00:00
- Auto V. Pedestrian FREE 00:00:00
- Passenger in a motor vehicle collision (MVC)Â FREE 00:00:00
- SLIP AND FALL/PREMISE LIABILITYÂ FREE 00:00:00
- Bed Bug Cases FREE 00:00:00
- MEDICAL MALPRACTICEÂ FREE 00:00:00
- Workers Compensation 00:00:00
- ASBESTOSÂ FREE 00:00:00
- Statute of limitations (SOL) 00:00:00
- STATUS CHANGE FOR OPEN INTAKESÂ FREE 00:00:00
- HOW TO REFER OUT CASES:Â FREE 00:00:00
- Inbounds and intake quiz 00:30:00
Course Instructors
SL University
Course Reviews
4.3
4.3
10 ratings - 5 stars6
- 4 stars1
- 3 stars3
- 2 stars0
- 1 stars0
Good Course
But unclear questions in the quiz
helpful
so much helpful
Inbpounds and intake
very tricky questiones
Inbounds and intake
this one is a bit complicated and new for me
inbound and intake
inbound and intake